FabricsByUchey Online Store
At FabricsByUchey, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, social media platforms, and services. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information when you visit or make a purchase from FabricsByUchey:
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Personal Information: Name, email address, phone number, billing and delivery address.
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Payment Information: Bank or card details processed securely by our payment partners (we do not store your full payment details).
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Order Details: Fabrics purchased, transaction history, and customer preferences.
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Technical Information: Device type, IP address, browser type, operating system, and browsing behavior on our website.
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Communication Data: Records of your interactions with us (emails, WhatsApp, phone calls, or chat messages).
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders efficiently.
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Communicate with you regarding orders, promotions, and customer service.
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Improve our website, products, and customer experience.
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Personalize product recommendations and offers.
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Prevent fraud, protect against security risks, and comply with legal obligations.
3. Sharing of Information
We respect your privacy and do not sell your personal data to third parties. However, we may share information with:
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Service Providers: Payment processors, delivery/logistics companies, IT service providers.
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Legal Authorities: When required by law or in response to valid requests.
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Business Transfers: In the event of a merger, acquisition, or restructuring, customer data may be part of the transferred assets.
4. Data Security
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We use industry-standard security measures (encryption, firewalls, access controls) to protect your data.
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While we take reasonable steps, no method of transmission over the internet is 100% secure. Customers are advised to also safeguard their account credentials.
5. Cookies & Tracking
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FabricsByUchey may use cookies and similar technologies to enhance your browsing experience.
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Cookies help us remember your preferences, analyze site traffic, and improve functionality.
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You may disable cookies in your browser, but this may affect the functionality of our website.
6. Data Retention
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We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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You may request the deletion of your personal information at any time (subject to applicable legal requirements).
7. Your Rights
As a customer, you have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate or incomplete information.
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Request deletion of your data, where legally permissible.
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Opt-out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. FabricsByUchey is not responsible for the privacy practices or content of external sites.
9. Updates to Privacy Policy
FabricsByUchey may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. The revised version will be posted with an updated “Last Updated” date.
10. Contact Us
For questions, concerns, or exchange requests, please contact us at:
📧 Email: fabricsbyucheyonline@gmail.com
📞 Phone/WhatsApp: 08038073505
📍 Address: 13 Adebayo Doherty Rd, Street, Lekki , Lagos